Terms and Conditions

New or Renewing Membership Orders 
Orders and renewals can be made online through this website, by paying a Canadian Sport Tourism Alliance (CSTA) invoice by cheque or credit card or by faxing or mailing an order form to CSTA. You may also call 613-688-5843 to place an order. All orders are approved in advance of providing member-only login credentials.  Approvals are generally complete within 48 hours.  If you require member access more urgently, please contact 613-688-5843.

Payment Terms 
All orders must be prepaid by credit card (we accept VISA, MasterCard or American Express), by Electronic Funds Transfer (accompanied by a notification email) or by cheque made payable to 'Canadian Sport Tourism Alliance.' Orders will not be processed until full payment is received and processed.

Pricing 
You must be a currently paid member of CSTA in order to take advantage of member pricing for events and to use Members Only tools. Please note that applicable taxes (GST or HST) must be applied to the order subtotal as indicated on the registration section of the website (order total + shipping charges (if applicable) = order subtotal x GST or HST = Grand Total). All prices are subject to change without notice. For your convenience, shipping charges and taxes are calculated automatically when you place your order online.  Please refer to this site to confirm current prices for membership.

Returns Policy 
Memberships purchased from the CSTA are non-refundable once member only login in credentials are issued. 

Conference, Workshop, Webinar & Events Terms & Conditions

Conference/Event/Workshop/Webinar Registration:

Workshop, Webinar, Sport Events Congress and other events are held throughout the year. Register by completing the application form and paying online. Payment must be received in advance of the Event.

Cancellation & Refunds: A cancellation fee (plus GST/HST) or change fee may apply to cancelled registrations. Please see individual event pages for cancellation policies and/or refund policies, change fee charges or substitutions.  

  • If you are paying by cheque, you are not considered registered until payment is received and processed.  
  • If you are attending the full Congress, the tickets to social functions and some food and beverage are included in the price unless otherwise specified. 
  • You are responsible for arranging your own accommodation unless otherwise specified. CSTA regularly negotiates group rates for your use.